As soon as your package has been systematically registered, you will be informed immediately by e-mail.
Your return will usually be processed within seven working days of receipt. If you have already paid, the amount will be refunded according to your chosen payment method.
It is not possible to exchange items directly. Please simply reorder your desired item.
We will charge the amount back to your credit card. Please note that the booking is usually only visible on your next credit card statement.
We refund the amount back to your PayPal account. Usually a transfer within Germany takes 1 to 3 days. If there is a weekend or public holiday in between, the receipt of the money will be delayed. Please be patient, the amount to be refunded should reach you soon!
The refund via Amazon will be made according to your account details.
Please check your Amazon account and your payment methods!
We will credit the amount back to your credit card on file with ApplePay. Please note that the booking is usually only visible on your next credit card statement.
You can find more information about a return under the following link: