Yes, the return is free of charge! And it's as simple as this:
Please fill out the return form completely and enclose it with your original return package. Please enter the return quantity and the reason for return on this return form.
You can easily create the DHL returns label yourself via the following link and attach it to the outside of your return:
Your return will usually be processed within seven working days of receipt. If you have already paid, the amount will be refunded according to your chosen payment method.
Please keep the parcel receipt that you receive when you hand in your parcel. This is proof of your return and also contains the parcel number, making it possible to track the parcel in case of problems.